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Payment Options

Pay Your Construction Loan Online

We’re pleased to announce that we have chosen a new, payment solution to add convenience and flexibility for our customers. In an effort to streamline and expedite our client payment process, we have implemented an electronic payment option that will eliminate any payment delays associated with the processing, signing and delivery of paper checks. Simply click the button below to pay via your computer.

Other Options

By Phone

If you have billing questions or would like to make multiple payments, you can contact our customer service department  between the hours of 9:00am and 3:00pm Eastern.

In Person

If you’re local to the Fairfax area, you can bring payment to our corporate office, located at:

11325 Random Hills Road, Suite 600
Fairfax, VA 22030.

Make a Mortgage Payment Online

We’re pleased to announce that we have chosen a new, payment solution to add convenience and flexibility for our customers. In an effort to streamline and expedite our client payment process, we have implemented an electronic payment option that will eliminate any payment delays associated with the processing, signing and delivery of paper checks. Simply click the button below to pay via your computer.

Other Options

By Phone

If you have billing questions or would like to make multiple payments, you can contact our Mortgage Loan customer service department at 855.678.8861 between the hours of 9:00 AM and 6:00 PM Eastern

Why Are Online Payments A Good Idea?

We’ve been helping everyday people start exciting new chapters and open new doors since 1987. Wherever you are in your home buying journey, our mortgage professionals and refinancing experts are with you every step of the way to make the process easier, faster and more affordable.

Get Educated

Check out our mortgage calculators and home search resources to get started.

2

Seamlessly
View and Pay

Using our online payment solution, you can view your billing summary, access your full billing details, and select your preferred payment method.

3

No Mail Delays

Take payments into
your own hands. No
more mail delays or missed payments that
are out of your control.

Frequently Asked Questions

General

General

Speedpay is a third-party vendor that provides electronic payment service to ICM customers. The service provided gives customers the freedom and  convenience to pay their bill when and how they want.

Speedpay is available 24 hours a day, seven days a week, 365 days  a year. You can make up to 3 payments per 30 day cycle. A Construction Loan payment can be future dated up to 14 days from today’s date. A Mortgage payment can be future dated no earlier than 7 days before the due date.

The minimum payment for a Construction loan is $100. The minimum payment for a Mortgage loan is the Total Amount Due. All loans have a maximum payment amount of $15,000.

Speedpay does not require enrollment or subscription. Speedpay can be used as needed for one-time payments.

You need your ICM loan number and loan property  address zip code. You will be prompted for additional information, credit/debit card billing zip code (if different from your mailing address), etc.

ACI and Intercoastal Mortgage use the highest standards in Internet security. Account information displayed within the customer and biller portals is truncated to protect confidential data. Any information retained is not shared with third parties.

You do have the opportunity to setup a profile for future logins. When prompted to create a password, please make sure the passwords is be between 7 and 40 characters and include at least 1 lowercase letter, 1 uppercase letter, 1 number, 1 special character and no more than 2 repeating characters.

Passwords must be between 7 and 40 characters and include at least 1 lowercase letter, 1 uppercase letter, 1 number, 1 special character and no more than 2 repeating characters.

Paying online via ACH (debit from bank account) or with an offline Debit Card saves time, gives you the flexibility to pay how and when desired, saves money (no more stamps, paper checks or envelopes).

There are no signup costs or subscription fees.  

The ACI Speedpay website will provide a confirmation number when the transaction is complete. Please print this confirmation number for future
reference.

All payments made before 3:00 p.m. ET will be credited as paid the same day and will reflect as paid in the payment portal the following business day. Payments made after 3:00 p.m. ET will be credited as paid on the following business day and reflect as paid in the portal two business days after payment is received.

There are 2 ways to pay:

1. ACH (debit from bank account), and
2. Offline debit card – An offline debit card is a card that is typically issued by credit card companies through their participating banks. The cards may be used everywhere credit cards are accepted. Offline debit transactions do not require a PIN. Offline debit cards are backed by a bank account and offline debit card payments are subject to the same Payment Card Industry requirements as credit cards.

*Currently, Zelle is not an option for payment.

Intercoastal Mortgage, LLC manages the system of record for your mortgage loan information, including your mailing address.  Thus, if you need to change your mailing address:

For Construction Loans, please email ICM, LLC at [email protected] or call our Construction Loan customer service number at 844.382.9621.

For Mortgage Loans, please email ICM, LLC at [email protected] or call our Mortgage Loan customer service number at 855.678.8861.

Getting Help

Getting Help

If you have billing questions or would like to make multiple payments, you can contact us at:

For Construction Loans, please call our Construction Loan customer service department at 844.382.9621 between the hours of 9:00 AM and 3:00 PM Eastern.

For Mortgage Loans, please call our Mortgage Loan customer service department at 855.678.8861 between the hours of 9:00 AM and 6:00 PM Eastern.

Please try back at a later time, or call customer service:

For Construction Loans, please call our Construction Loan customer service department at 844.382.9621 between the hours of 9:00 AM and 3:00 PM Eastern.

For Mortgage Loans, please call our Mortgage Loan customer service department at 855.678.8861 between the hours of 9:00 AM and 6:00 PM Eastern.

Passwords must be between 7 and 40 characters and include at least 1 lowercase letter, 1 uppercase letter, 1 number, 1 special character and no more than 2 repeating characters.

Privacy Policy

What does Intercoastal Mortgage, LLC,
do with your personal information?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notce carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

Social Security number and Account balances
Payment history and Transaction history
Credit history and Credit scores

How?

All financial companies need to share Customers personal information to run their everyday business. In the section below, we list the reasons financial companies can share their Customers personal information; the reason Intercoastal Mortgage, LLC chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus.

Does Intercoastal Mortgage, LLC share? Yes
Can you limit this sharing? No

For our marketing purposes — to offer our products and services to you.

Does Intercoastal Mortgage, LLC share? Yes
Can you limit this sharing? Yes

For joint marketing with other financial companies

Does Intercoastal Mortgage, LLC share? No Can you limit this sharing? We don’t share

For our affiliates’ everyday business purposes — information about your transactions and experiences.

Does Intercoastal Mortgage, LLC share? Yes
Can you limit this sharing? No

For our affiliates’ everyday business purposes — information about your creditworthiness.

Does Intercoastal Mortgage, LLC share? Yes
Can you limit this sharing? Yes

For our affiliates to market to you.

Does Intercoastal Mortgage, LLC share? Yes Can you limit this sharing? Yes

For non-affiliates to market to you.

Does Intercoastal Mortgage, LLC share? No Can you limit this sharing? We don’t share

To Limit Our Sharing

Call 703-449-6800 or

Visit us online:ICMTG.com/Opt-out
Please note: In you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.

Intercoastal Mortgage, LLC

Questions?

Call 571-266-6534 or go to ICMTG.com/Opt-out.

Who We Are

Who is providing this notice?

Intercoastal Mortgage, LLC

What We Do

How does Intercoastal Mortgage, LLC protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We also use procedural safeguards that comply with Federal standards to guard your non-public personal information.

How does Intercoastal Mortgage, LLC collect my personal information?

We collect your personal information, for example, when you:

Apply for a loan or
Provide account information or
Provide employment information or
Give us your contact information or
Give us your wage statements

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

sharing for affiliates’ everyday business purposes — information about your creditworthiness affiliates from using your information to market to you
sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies.

Our affiliates include companies such as Van Metre Companies and ERA Van Metre Properties, Lender Service Provider, LLC, Walker Title, LLC, Walker/Dominion Title L.C

Non-affiliates

Companies not related by common ownership or control. They can be financial and non-financial companies.

Intercoastal Mortgage, LLC does not share with non-affiliates so they can market to you

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

Intercoastal Mortgage, LLC does not jointly market

Other Important Information

California residents only; we will not disclose or share information about California residents without first providing you with a California Privacy Notice honoring your choice unless such sharing or disclosure is permitted by applicable law.

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